Testimonial Star Rating - 1277057
by Patsy G. - 11/14/2019
Great staff excellent work. Was very pleased
Go to Testimonial on Yelp
Testimonial Star Rating - 1273888
by Joseph G. - 11/13/2019
Great place to get car worked on joe at the front counter is really helpful
Go to Testimonial on Yelp
Testimonial Star Rating - 1273889
by Dan G. - 11/13/2019
Great place joe was really helpful
Go to Testimonial on Yelp
Testimonial Star Rating - 1273893
by Matthew D. - 11/13/2019
Was treated great. Joe was outstanding. Will return for future services.
Go to Testimonial on Yelp
Testimonial Star Rating - 1273890
by Joe G. - 11/13/2019
Great place to get car serviced helpful staff quick service will definitely be recommend to anyone
Go to Testimonial on Yelp
Testimonial Star Rating - 1273892
by Terry W. - 11/13/2019
Great people to do business with.
Go to Testimonial on Yelp
Testimonial Star Rating - 1273887
by Megan G. - 11/13/2019
I have taken my vehicles here for several years. Terry has a great staff from Debbie and Joe in front of the shop to all the guys in the back!!! Keep up the great work!!
Go to Testimonial on Yelp
Testimonial Star Rating - 1273891
by Bob K. - 11/13/2019
Great place joe was very helpful broke down got me in and out in a timely manner will be back for sure
Go to Testimonial on Yelp
Testimonial Star Rating - 1246530
by Carol Jonas - 10/28/2019
We were on vacation when we broke down. We were in a 32 foot Motorhome. Three adults and three children. Jake's came to our rescue. Eric was the towtruck driver. He towed us to the shop. We ate lunch in their beautiful waiting room at their large dinning table. Within three hours from the time we broke down until we were back on the road. Eric was our night in shinning armour and Jake's saved our vacation.
Go to Testimonial on Google
Testimonial Star Rating - 1217248
by Annej Elder - 10/9/2019
On our way back to Kansas from E. Lansing, MI, our 2015 vehicle shut down completely. We ended up at a Casey's general store in Davenport. We called AAA, and a wonderful driver towed us and our dog to Jack's, only blocks away. It was late afternoon and we thought we would have to stay overnight, but Jack's identified the problem quickly, sent out for the parts, and stayed late to get us on the road again. We were so grateful for the friendly customer service, and the excellent workmanship of the mechanic. We have never had a better experience! Thanks to Joe Grubbs and his staf! The Millers!
Go to Testimonial on Google
Testimonial Star Rating - 1189849
by Gabriel Cheng - 9/23/2019
Jordan Koberstein was a great service advisor and Brent was a great mechanic.
Go to Testimonial on Google
Testimonial Star Rating - 1144070
by Alethea Thomas - 8/18/2019
So far so good with the work done. Dependable with work done on time.
Go to Testimonial on Google
Diesel motorhome
Testimonial Star Rating - 1140744
by WL - 8/15/2019
I just picked up my motor home and had asked Joe to check out my Air and cooling systems. I knew I needed a recharge and now it blows COLD. The cooling system all checked out, no work needed--an important finding in a 17 year old vehicle. I will be back with any repairs for my diesel motor home! Testimonial written by WL on this site.
Go to Testimonial on jacksbrakeandalignmentwest.com
Testimonial Star Rating - 1139194
by Linda Burke - 8/13/2019
Great service!
Go to Testimonial on Google
Testimonial Star Rating - 1113573
by C G. - 6/11/2019
I had one brake and blinker light out in my car and was searching for a good place to try. Called Jack's Brake & Alignment because it was by our home and talk to Matt David. He told me they were busy but to stop by and he would look at the lights and see if I even needed an appointment. I went after work the next day and he was able to fix them on the spot! He walked me through the process and was very knowledgeable and helpful! I was in and out in about 20 mins and saved over $100! Crazy thing is I called the dealership where I would've gone and they told me "even if lights are out (and I know the problem that needs to be fixed) they still have to do an electric diagnostic test which would have been $140". We are from out of state so finding a auto shop we can trust is extremely valuable! If you ever go here ask to speak to Matt David, he is the most helpful person in the auto industry I have ever met!
Go to Testimonial on Yelp
Testimonial Star Rating - 1117215
by Tony Ngo - 5/2/2019
Brought two of my cars here on different occasions. Each time Deb was very nice and helpful. She called me a few times through the day to give me updates. Their turn around time is fairly decent even for walk ins. Their rewards program is also very useful. Will be coming back
Go to Testimonial on Google
Testimonial Star Rating - 1215346
by Christian Michael - 4/11/2019
While on tour from Virginia, our van broke down due to the transmission calling it a night. After that evenings gig we had it towed by AAA to one of their approved shops, Jack's was the lucky one chosen. As soon as Jack's opened the following morning I called and within two hours they had the van diagnosed with an estimate! Several hours later after handling logistics on my end, they allowed us to store the van at their shop while we used a rental to get back home. Once home, a few days later we had the repairs issued and they found a rebuilt transmission rather quickly and the van running in less than three days! I scheduled a trip back and had it home in no time! Overall Jack's Brake And Alignment were more than understanding with my circumstance, didn't take advantage of it, were honest, caring and displayed genuine professionalism. I would recommend their business to anyone and if I find myself near Davenport again with car trouble, Jack's is where I'll go!
Go to Testimonial on Google
Testimonial Star Rating - 1117224
by Pat Cashman - 4/2/2019
Fair prices and good service ??
Go to Testimonial on Google
Testimonial Star Rating - 1117218
by alisha allen - 3/3/2019
I have always been weird about taking my car places to get fixed but this time we were at a lose with what was wrong with it. Took it to jacks they fixed it. Same day it broke down again and they towed it back to their shop for free and even found the problem! Fixed the small issue that day and didn’t even charge me for it. They were super helpful and nice the whole time. I will continue to take my car here. ??
Go to Testimonial on Google
Testimonial Star Rating - 1117219
by Lorena McCants - 11/3/2018
Excellent staff, great prices, comfortable waiting area. They have earned a loyal customer! My mom goes here. My grandfather was a mechanic so our family is selective about where we go. They offered to give me a ride to work but I said I could just wait.
Go to Testimonial on Google
Testimonial Star Rating - 1117254
by Serafina Samadhi - 10/4/2018
Friendly, fast service
Go to Testimonial on Google
Testimonial Star Rating - 1117227
by Carl Jorgensen - 9/4/2018
Great work completed on my truck. Very fair prices on the work that was done. Explained all aspects of the job before starting. Great staff to assist you.
Go to Testimonial on Google
Testimonial Star Rating - 1117232
by Jim Kay - 9/4/2018
Accident to tire late at night. Got towed to Jack's. Early next morning got call, ordered a tire and aligned wheels. Done by early pm. Great service.
Go to Testimonial on Google
Testimonial Star Rating - 1117244
by Leslie Patterson - 7/31/2018
Great location close to my home. Mechanics always figure out what's wrong and get me back on the road. Bonus money added for every purchase to use next visit!
Go to Testimonial on Google
Testimonial Star Rating - 1117235
by Joe Koberstein - 7/31/2018
Jordan was very helpful and informative. Very professional. Everyone here is very friendly. I will recommend jacks to everyone i know.
Go to Testimonial on Google
Testimonial Star Rating - 1117247
by Ray Benge - 7/31/2018
Had the front end checked out and they spotted a lose caliber bolt and took care of it no charge.
Go to Testimonial on Google
Testimonial Star Rating - 1117240
by Robert Long - 7/31/2018
Great service. Very helpful staff, they fixed my car and got me back on the road.
Go to Testimonial on Google
Testimonial Star Rating - 1117241
by Phillip Debates - 7/31/2018
Very friendly people the work he gets done and done on time
Go to Testimonial on Google
Testimonial Star Rating - 1117234
by Andrea Voltz - 7/31/2018
Friendly, efficient, if your car does not need it, they won't try to sell it. Refreshing to deal with a shop that still operates with honesty and integrity!
Go to Testimonial on Google
Testimonial Star Rating - 1117262
by John Davis - 7/31/2018
Great place to get your breaks fixed and tires fixed.
Go to Testimonial on Google
Testimonial Star Rating - 1117229
by Mitchell Boerm - 7/31/2018
If I had a to use a phrase to describe this place and more specifically Kevin the worker, I would say "Miracle Workers". I Had car problems at 7:00a.m. called in, they answered and were able to take my car in. They were very busy and not sure if they would be able to get to my car until the weekend. At 8:00a.m. I got a call saying my car was done (went from not drivable to working like new). They were very friendly, caring, personable and appeared to have your finances in their best interest. Will definitely return if future problems arise.
Go to Testimonial on Google
Testimonial Star Rating - 1117248
by Jeff T. Brinson - 7/31/2018
Great service and great staff! Highly recommended!
Go to Testimonial on Google
Testimonial Star Rating - 1117259
by roadandwrecker jba - 7/31/2018
Fast service
Go to Testimonial on Google
Testimonial Star Rating - 1117250
by John Clausen - 7/31/2018
They do good honoring the warranty.
Go to Testimonial on Google
Testimonial Star Rating - 1117242
by Jeff Waller - 7/31/2018
Always have great luck with Jack's. Good work done by professionals at fair prices.
Go to Testimonial on Google
Testimonial Star Rating - 1117239
by Bob Johnson - 7/31/2018
Great Staff. Fast and Friendly service. Not the cheapest shop but they fix your vehicle's with quality and they offer coupons and other discounts.
Go to Testimonial on Google
Testimonial Star Rating - 1117258
by Andrew Van Fossen - 7/31/2018
Good work and will work on payment plan
Go to Testimonial on Google
Testimonial Star Rating - 1117236
by Taylor Wakeen - 7/31/2018
Debbie was so much help! Wonderful service and my car is running perfect now!
Go to Testimonial on Google
Testimonial Star Rating - 1117233
by Zachary Cunningham - 7/31/2018
These people are life savera and very dedicated to their work and their clients. They took a look at my whole front end to ensure there was nothing more wrong than what needed repaired. They were more than fair with their pricing and got it fixed the same day they inspected it. They even gave good recommendations on tires and other parts I asked about. I'll be back!
Go to Testimonial on Google
Testimonial Star Rating - 1117231
by Tom Markland - 7/31/2018
Jack's does great work and provides great customer service. They got my vehicle in quickly and got my approval before they did any repairs. I highly recommend Jacks.
Go to Testimonial on Google
Testimonial Star Rating - 1117223
by Brian Alexander - 7/31/2018
Excellent experience at Jack's. They towed our broken vehicle from 40 miles away on I-80. The tow truck driver, Ryan, was friendly and shared helpful advice with us on the ride. The tow cost was subsidized by our insurance company. We sat in their waiting room for a couple of hours as the mechanics at the shop were diagnosing the problem. Their waiting room was spacious and comfortable, with good magazines, TV news, vending, and a couple of entertaining parrots. The fuel pump needed to be replaced, and the service rep, Jeff, was able to get us a good deal on a used part. The shop provided us with a loaner vehicle, which was very helpful, as we were visiting from out of town for a wedding. Jeff was considerate in asking us what time the wedding was (the following day) to be sure that we could pick the car up at a time that fit our schedule. The repair was finished ahead of schedule.
Go to Testimonial on Google
Testimonial Star Rating - 1113574
by Beth K. - 2/27/2018
Great service...Brent was quick with our repair and Jordan at customer service was kind and courteous!
Go to Testimonial on Yelp
Testimonial Star Rating - 1117249
by Cliff Hinton - 7/31/2017
I recently took my 2014 Dodge Durango to Jack's Brake and Alignment on Eastern Avenue. What a courteous organization. The work on my Sway bar and front end was superb. I have yet to find a repair shop that works so hard at getting it "right"! The first time. I highly recommend their business to anyone need brake or alignment service. Can't say enough about the quality of work there. I was more than satisified. Happy Customer, Cliff Hinton
Go to Testimonial on Google
Testimonial Star Rating - 1117256
by Catherine Greer - 7/31/2017
Taken my vehicle here many times. Very reliable place and pleasant staff.
Go to Testimonial on Google
Testimonial Star Rating - 1117238
by Phil Gonterman - 7/31/2017
The guy's at JBA are awesome. I have a pretty large truck and most places don't have a lift for it or won't work on it. Took it in for a brake flush and they did a great job. Very friendly. Great prices compared to most other places. And you get a small discount if you pay with cash!
Go to Testimonial on Google
Testimonial Star Rating - 1117253
by Ramiro Pérez - 7/31/2017
My boss gets all his work done here so they must do a good job.
Go to Testimonial on Google
Testimonial Star Rating - 1117251
by Rusty Ryan - 7/31/2016
Excellent service. Always a pleasant experience. I take all of my vehicles to them. They are the best!
Go to Testimonial on Google
Testimonial Star Rating - 1117252
by Lauren Flores - 8/1/2014
It's only been a few days since I had the repairs done on my car, but so far so good. AND....Terry (the owner, himself) gave me a courtesy ride home! The staff is friendly, knowledgeable and responsive to any concerns expressed.
Go to Testimonial on Google
Testimonial Star Rating - 1117257
by Leah Smith - 8/1/2013
Anyone who has not used Jack's for services, must do so as soon as possible. Not only are they affordable, like so much so that your mouth will drop, but they are honest. There are a few other things wrong with my 1998 mini van. They could have tried to upsell me, but instead told me that the repairs could wait. None of them were urgen. They did a complete inpsection and printed it off for me, cost included. Now, I know the things that need repaired and can do so when I have the funds. This is the best place I have ever been too and will use them forever. Then, they gave me a percentage off of my next visit, which I can used on an oil change or whatever else I need. This is the best brake and tire company in the QCA hands down!!!!
Go to Testimonial on Google
Star Rating - 5 by 9 raters [Show +]